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PlanProphet’s Customer Portal Wins PRINTING United Alliance 2024 Pinnacle Product Award for Technology

PlanProphet’s Customer Portal Wins PRINTING United Alliance 2024 Pinnacle Product Award for Technology

At PlanProphet, we are thrilled to announce that our Customer Portal Feature has received the prestigious PRINTING United Alliance 2024 Pinnacle Award for Technology. This achievement highlights the innovative technology and exceptional functionality that the Customer Portal brings to the printing industry. The award-winning entry is available for viewing online at the Pinnacle Product Awards Gallery. 

The Pinnacle Product Award competition evaluates cutting-edge technologies across multiple categories, with over 160 entries this year. PlanProphet’s Customer Portal stood out in the technology sector, demonstrating significant impact and innovation for commercial hardware, software, and industrial equipment.

Rene Garcia, PlanProphet’s CTO, expressed his excitement about this recognition:

“Winning the Pinnacle Award reinforces our commitment to delivering state-of-the-art solutions that transform the way our clients interact with their customers. The Customer Portal represents a leap forward in efficiency, accessibility, and client empowerment, offering unparalleled transparency and functionality.”

What the PlanProphet Customer Portal Means for Our Clients

The PlanProphet Customer Portal is built to empower print shops by offering their clients a simple, intuitive platform for managing orders, quotes, proofs, and invoices. Accessible 24/7, the portal gives users full control over their transactions, enhancing communication and optimizing workflows. By simplifying interactions, businesses can focus on providing exceptional customer service while driving growth and efficiency.

Customer Portal2

Key features include effortless access through Magic Links, customizable settings, batch payments with automatic MIS reconciliation, and a powerful proofing center. Clients can manage orders and invoices, review quotes, and track production statuses in real-time, ensuring transparency and efficient communication. This solution is more than just a tool; it’s a pivotal asset for enhancing customer engagement and driving business success.

The security of client data is paramount. PlanProphet ensures that all interactions are secure, using Magic Links that expire within a set period, ensuring peace of mind for businesses and their customers alike.

With the added functionality of PlanProphet Payments, the portal also simplifies billing, automating payments and integrating seamlessly into bookkeeping systems.

The PlanProphet Customer Portal is a next-generation solution, designed to meet the evolving needs of the printing industry and delivering value to both businesses and their customers.

For those who are not yet using the PlanProphet Customer Portal and would like to see how it can transform your business, we invite you to request a demo here.

Current customers interested in enabling the Customer Portal can submit a request here to start taking advantage of its powerful features today.

Experience the future of client engagement with PlanProphet!

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JOURNEYS

(DEFINE JOURNEYS IN YOUR CENTER FOR SALES AND PRODUCTION WORKFLOWS)

Session Video

Journey- Quote Prospect

Journey- Quote Client

Journey- New Order Flow

Journey- Re-order Request