In a recent webinar, Adam Rapoport, CFO/CRO of Strategic Factory and an active EPMS and PlanProphet customer, shared insights into leveraging both systems to enhance sales and CRM functions. Transitioning from accounting to sales, Adam highlighted the flexibility of PlanProphet in tailoring features to meet specific company needs.
The Role of a ‘Champion’ in Driving System Adoption
Adam highlighted the crucial role of a ‘Champion’ within organizations using advanced reporting functions on PlanProphet. This individual serves as a system advocate, proficient in building reports and utilizing advanced formulas to drive communication and growth within their team.
Implementation and Benefits of PlanProphet
Discussing implementation challenges, Adam noted the ease of integrating PlanProphet into their operations with robust support from the PlanProphet team. He underscored the system’s impact on improving communication and automation, particularly in customer communication and proofing tools.
Automating Workflows for Efficiency
Both Adam and Lemay Sanchez, CEO and Co-Founder of PlanProphet emphasized the transformative power of automated workflows in streamlining business operations. Adam shared how automation reduced manual tasks significantly, from dashboarding to sending personalized emails, enhancing efficiency across departments.
Utilizing CRM Data for Sales Success
Adam discussed integrating CRM data into daily routines through KPI dashboards, turning data logging into a gamified process for his team. Lemay elaborated on PlanProphet’s features and pricing, highlighting inclusive customer support and consulting in the initial year to ensure seamless adoption.
Watch the Full Webinar for More Insights
For a deeper dive into Adam Rapaport’s and Lemay’s discussions on optimizing sales and CRM processes, watch the full webinar here.
